Frequently Asked Questions

  • A “by Filipino, for Filipino” payment solutions company. We at PayStaff aim to offer a more effective payment platform from Australian businesses to their Filipino staffs.
  • Founded by Rica, we are here to help our kababayans get their pay faster and hassle-free at the best FX rates possible.
  • We are NOT a headhunter; we are a payroll payment solutions company created for Australian business owners with Filipino freelancers and/or remote workers.
Category: Account
  • Because we have higher AUD vs PHP exchange rates and we have a $7 flat service fee regardless of amounts, usually credited in one business day. Please check this out for the full list of fees HERE.
  • As an Australian business owner, you will have a single platform to manage and send your staff salaries via our website as well as our mobile apps (Android and IOS), that is guaranteed to be safe and secure.
  • As a Filipino remote worker, if your client is registered with us, you can view the status and/or history of the money you are expecting to receive.
Category: Account
  • All you have to do is to register online once. Please follow the detailed process by clicking HERE.
  • You would need the below documents (these may vary according to how your company is set up):
    1. Signed Company Info Form.
    2. ASIC Extract.
    3. Details and valid IDs of the authorized company represent, as well as of UBOs.
    4. List of Employees/Business Associates.
    5. Copy of signed agreement or invoice between the sender and the beneficiary.
Please check this out for the full list of fees HERE.
  • AUD $7 for bank transfers from Australia to the Philippines.
  • AUD $9 for remittances directed to cash pick-up branches or straight to recipient’s address via door-to-door delivery.
  • AUD $100/year for unlimited payments to one registered recipient. 
  • Mondays through Fridays, 9am to 6pm Sydney time.
  • Please don’t hesitate to contact us HERE.

Load More